Listen to the most recent episode of Smart People Should Build Things: The Venture for America Podcast, a play.it original in collaboration with CBS!
Birchbox is a subscription service that sends its subscribers a box of carefully curated beauty supplies every month. It’s hugely popular today, but had humble beginnings: it all started with Katia and her co-founder, a friend from business school, cold emailing beauty CEOs to ask for five minutes of their time. Katia was no stranger to cold emails—she once not only correctly guessed Steve Jobs’ email address but convinced him to offer Harvard Business School students the same discounts that IBM was offering (she didn’t manage to swing a free computer, though). The cold emails were very effective and soon Katia and her co-founder were beta testing their idea with 200 subscribers, offering 5 beauty samples in a cute box. By September 2010, Birchbox launched full scale, and was so successful that within 6 months they already had copycats vying for market share.